A charter broker acts as an intermediary between you the client and the aircraft operator. With a wealth of impartial knowledge of the market your broker can assist you in all aspects of aircraft charter.

The broker should not only provide you with in depth information on various aircraft types to match your enquiry, but should also offer information on the closest usable airfields to your point of origin and destination, estimated flight times, and should be able to provide an immediate price guide over the telephone.

Whether you are a first time charterer or a seasoned traveller, a broker is there to make your chartering experience seamless. They should be able to contact all the relevant operators with aircraft to suit your particular enquiry, eliminating the need for you to ring round other brokers and operators.

A good charter broker should offer you a variety of quotes to suit your budget, enabling you to compare prices and aircraft. They should also be able to explain the differences in aircraft type, performance and comfort allowing you to make an informed decision about your flight

Can I put an option on the preferred aircraft?

(Optioning an aircraft gives you first refusal on the aircraft without having made a formal booking.)

Who can arrange my travel to and from the airport?

Who are the handling agents, what are their contact details, where are they located?

Does the operator hold the appropriate licence(s).

(The client may need an ATOL licence issued by the CAA for charters of over 20 passengers.)

Can I change the schedule at short notice?

Do I have the details of the arrival airport and handling agent?

How do I arrange payment?

How far in advance of the flight should the passengers arrive?

The passengers are very high profile, how can they avoid unwanted attention at the airport?

Do you arrange travel to and from the airport?

Will there be any passport formalities?

Are luggage security checks conducted?

What can I expect on board?

Can I use a lap top and / or mobile phone on board, during the flight?

The charter is for a promotion, can you put our logo on the aircraft?

Can I bring my pets?

What is included in the price? E.g Passenger tax, catering, airport surcharges etc.